What happens if I can’t locate my driver?The first and most important thing is to stay calm.Its easy to feel overwhelmed and stressed when you cant find your driver but panicking wont help the situation.Take a deep breath and try to assess the situation rationally.The next step is to check all the communications channels you have with your driver and our shuttle personel at the office.If you are in a crowded area try to look for any identifying details that could help you spot your driver.
Check for the make and the model of the car the licence plate number or any other distinctive features that could set your driver apart from the others.If you are still having trouble locating the driver dont hesitate to ask for help.Airport stuff security personnel or nearby businesses may be able to assist you in finding your ride.
What happens if I can’t locate my driver?
In different Airports, taxi drivers are designated different places to wait for their guests.
We make sure that ALL our pre-bookings have a driver waiting. If you are not able to reach him, just call our Customer Service Center numbers also printed on your booking confirmation email and we will immediately assist you.